We are excited you have an interest in joining the team at St. David’s HealthCare. Our mission is to provide exceptional care to every patient every day with a spirit of warmth, friendliness and personal pride. By carefully selecting the right people, we ensure St. David’s HealthCare can fulfill that mission and ultimately reach our vision to become the finest care and service organization in the world.
Before you begin searching for career opportunities with us, we ask that you pay particular attention to the St. David’s HealthCare values—integrity, compassion, accountability, respect and excellence. Our employees are committed to living these values every day. If you would like to be part of an organization with strong values and a culture of excellence, we hope you, too, will commit to our values and will select the “I agree” button at the bottom of the page to move towards a rewarding, long-term career with us.
We appreciate your interest in St. David’s HealthCare and hope you consider joining our exceptional team. If you have any issues with your search or have a disability and require assistance completing the online application, please contact the Human Resources Department at 800-443-6615.
Be Honest and Do What You Say
-
I am trusted by my patients and
coworkers
- I can be counted on to do the right thing
- My actions are consistent with my words
- I make decisions based on what is best
for the health and welfare of the people
around me
- I demonstrate behavior consistent with
our mission and code of conduct
Be Sympathetic to the Needs of Others
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I show warmth, friendliness and
personal pride in all of my interactions
- I maintain eye contact, a pleasant
expression and calm demeanor even in
difficult situations
- I anticipate the needs of others instead
of waiting to be asked
- I offer help to visitors in need of
directions and escort them when possible
- I respond to customer requests and
concerns in a timely manner
- I keep my customers informed of
progress and delays
Take Ownership for How Actions Impact Outcomes
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I arrive on time, ready to focus on
assigned duties
- I present a clean and professional image
- I keep the work area and surrounding
environment clean, safe and quiet
- I introduce myself to others and wear my
badge at all times
- I explain procedures and sequence of
events to customers in clear and
understandable terms
- I follow up to ensure satisfaction and
address additional questions or concerns
- I take ownership of issues and act to
achieve positive outcomes
- I ensure issues are raised to the
appropriate level of the organization
Value Others and Embrace Diversity
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I treat everyone with dignity, valuing each
person individually
- I speak positively of my co-workers in
their presence or absence
- I give my full attention, listen carefully and
ask clarifying questions to understand
others’ perspectives
- I receive and provide constructive
feedback in a positive manner
Take Personal Pride in Exceeding Expectations
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I maintain high-level competencies and
the credentials required for my job
- I have and project confidence in my skills
- I seek new and better ways to improve
my performance
- I take initiative to improve service
and care
- I value and use teamwork to provide
excellent customer service at all times
MY COMMITMENT TO OUR VALUES
I have read the St. David’s HealthCare
Values Commitment and I am personally
committed to upholding our values. I will
honor these standards of behavior through
all of my words, actions and deeds and
encourage others to honor them as well.
Because of our collective commitment, we
are able to uphold our mission of providing
exceptional care to every patient every day
with a spirit of warmth, friendliness and
personal pride.
