Patient Records

St. David’s Medical Center ( including St. David’s Rehabilitation Hospital )

Requests for Medical Record Copies

In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:

General Requests: records needed for personal use, legal matters, insurance, etc.

Continued Care Requests: records to be sent to another physician or healthcare facility.

For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver's license or other government issued identification.

Patient Records

To obtain copies of your records:

Mail your completed form to:

HCA Shared Service Center
ATTN: Release of Information
6000 N.W. Parkway, Suite 124
San Antonio, TX 78249

General Requests

Hours: 8:30am - 5:00pm Monday - Friday
Phone: (855) 813-4334 (toll free)

Continued Care Requests

Hours: 9:00am - 4:00pm Monday - Friday
Phone: (512) 544-4261

Birth Certificates

St. David's Medical Center
Our Birth Certificate office phone number is (512) 544-4261

State of Texas
Texas Vital Statistics: http://www.dshs.state.tx.us/vs | Phone: (888) 963-7111

United States
Social Security Office: http://www.ssa.gov | Phone: (512) 206-3700

St. David’s North Austin Medical Center

Requests for Medical Record Copies

In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:

General Requests: records needed for personal use, legal matters, insurance, etc.

Continued Care Requests: records to be sent to another physician or health care facility.

For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver’s license or other government issued identification.

To request a copy of your medical records:

General Requests

Hours: 9:00am - 4:00pm Monday - Friday, closed for lunch from 12 - 12:30

Location: 4th Floor, North Wing

Phone: (855) 813-4334 (toll free)

Fax: 888-606-9265

Mail your completed form to:

HCA Shared Services Center
ATTN: Release of Information
6000 N.W. Parkway, Suite 124
San Antonio, TX 78249

Birth Certificates

St. David’s North Austin Medical Center

Our Birth Certificate office phone number is (512)901-1652

State of Texas
Texas Vital Statistics: http://www.dshs.state.tx.us/vs | Phone: (888) 963-7111

United States
Social Security Office: http://www.ssa.gov | Phone: (512) 206-3700

St. David’s South Austin Medical Center

Office Information

Hours: 8:00am - 4:30pm Monday - Friday

Location: 1st Floor

Phone: (855) 813-4334 (toll free)

Fax: (210) 581-4921 or (210) 581-4913

Patient Records

To obtain copies of your records:

Mail your completed form to:

San Antonio Shared Service Center
Attn: Release of Information /Healthport
6000 Northwest Parkway, Suite 124
San Antonio, TX 78249

Birth Certificates

State of Texas
Texas Vital Statistics: http://www.dshs.state.tx.us/vs | Phone: (888) 963-7111

United States
Social Security Office: http://www.ssa.gov | Phone: (512) 206-3700

St. David’s Round Rock Medical Center

Office Information

Hours: 8:30am - 4:00pm Monday - Friday

Location: 1st Floor

Phone: (855) 813-4334

Fax: 888-606-9265

Patient Records

To obtain copies of your records:

Mail your completed form to:

San Antonio Shared Service Center
Attn: Release of Information /Healthport
6000 Northwest Parkway, Suite 124
San Antonio, TX 78249

Birth Certificates

St. David’s Round Rock Medical Center
To obtain your baby’s Birth Certificate, you must go to the Justice Center in Georgetown, or the Texas Department of Health Services in Austin. You will need a state approved ID (drivers license, etc…)

Social Security Card
Your child’s social security card will be mailed in 4 to 6 weeks to the address that you provided. If you do not receive your child’s card in the time stated. Call (800) 772-1213

Williamson County
Justice Center
405 Martin Luther King Street
Georgetown, TX 78626
Phone: (512) 943-1526

State of Texas
Texas Department of Health Services
1100 W. 49th Street
Austin, TX 78756

Phone: (512) 458-7111

Texas Vital Statistics: http://www.dshs.state.tx.us/vs | Phone: (888) 963-7111

United States
Social Security Office: http://www.ssa.gov | Phone: (512) 206-3700

St. David’s Georgetown Hospital

Office Information

Hours: 8:30-4:00p Monday - Friday

Location: 1st Floor

Phone: (855) 813-4334 (toll free)

Fax: 888.606.9265

Patient Records

To obtain copies of your records:

Mail your completed form to:

HCA Shared Service Center
ATTN: Release of Information
6000 N.W. Parkway, Suite 124
San Antonio, TX 78249

Birth Certificates

St. David’s Georgetown Hospital
Our Birth Certificate office phone number is (512) 942-4270

State of Texas
Texas Vital Statistics: http://www.dshs.state.tx.us/vs | Phone: (888) 963-7111

United States
Social Security Office: http://www.ssa.gov | Phone: (512) 206-3700

Heart Hospital of Austin

Requests for Medical Record Copies

In order to best meet your needs, requests for copies of medical records are categorized into two types of requests:

General Requests: records needed for personal use, legal matters, insurance, etc.

Continued Care Requests: records to be sent to another physician or health care facility.

For either type, a completed Authorization to Release Protected Health Information form is required. To expedite your request, it is helpful to attach a copy of your driver’s license or other government issued identification.

Patient Records

To obtain copies of your records:

Mail your completed form to:

HCA Shared Service Center
ATTN: Release of Information
6000 N.W. Parkway, Suite 124
San Antonio, TX 78249

General Requests

Hours: 8:00am - 4:30pm Monday - Friday

Phone: (512) 407-7660

Continued Care Requests

Hours: 9:00am - 4:00pm Monday - Friday

Phone: (512) 407-7660


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