Remote Gateway Access


So as not to impact performance of PK application, please do not install the iOS 9 update on your Apple device until further notice.



If any provider experiences any issues with accessing VDI please report it to the local service desk at (512) 901-2777.


Select your Access type from the images below, if You need assistance logging on, contact the service desk at 901-2777 and if applicable, you may be asked to click on the following link: 

LogMeIn Rescue
Or if you are just needing to reset\unlock your account and you have already registered click the icon below:

Password reset

hCare Access (VDI) Now Available for MDs and Physician Office Staff. Click the image below to try our newer, faster Remote Access!

hcare access

Trouble getting into hCare Access? Please call the Service Desk at (512) 901-2777. Providers and Physician Office Staff may use eSRA below as an alternative means to access remote records. However, providers may not be able to sign their HPF records using eSRA remote access.

(SRA) Simplified Remote Access
Tokenless Access

remote login

On the go? Not at the Hospital?

St. David's HealthCare offers physicians and their office staff remote access to our patients' medical records (MEDITECH), images (PACS), labor and delivery documentation and monitoring (QS OBLINK), comprehensive access to an online database of biomedical articles (EBSCO), and other resources. To meet your needs of access whether you are on the move, in your office, or at your home, we offer two methods of connectivity to our clinical systems and other services that comply with the regulatory requirements of protecting patient data.

Simplified Remote Access or Tokenless Access

Click here to log in using SRA or tokenless access.

Quick, Easy Remote Access to St. David's Health Information Systems

Simplified Remote Access is a new way to access St. David's Health Information Systems via SSL/VPN without using a security token (SecurID). By answering challenge questions on your initial access and “binding” to specific computers, you will only have to enter your user ID and password. Only when using a different computer will you have to answer two challenge questions.

Once logged in, you can access St. David's Health Information Systems without any additional log in! Now accessing the portal, your comprehensive view of a patient's clinical data, is just a click away.

Check out the benefits:

  • No need for tokens – answer challenge questions that you set up for access using one user ID and password
  • Access St. David's Health Information Systems from any internet connection
  • Establishes a connection to St. David's Healthcare network when you logon and disconnects when you are finished, or disconnects after an extended period of inactivity
  • Connection is only from the computer you logon from.

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