St. David's HealthCare

St. David's HealthCare is one of the largest health systems in Texas and Austin's third-
largest private employer, with more than 60 sites throughout Central Texas, including
seven hospitals, four urgent care centers, four ambulatory surgery centers, and two
freestanding emergency departments, with a third set to open in Bastrop this summer.

St. David's HealthCare has a long history of serving the residents of Central Texas
with exceptional medical care. Our 7,500 employees touch over 858,000 lives each
year with a spirit of warmth, friendliness and personal pride.

Remote Gateway Access

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NOTICE:

If any provider experiences any issues with accessing VDI please report it to the local service desk at (512) 901-2777.

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Select your Access type from the images below, if You need assistance logging on, contact the service desk at 901-2777 and if applicable, you may be asked to click on the following link: 

Logmein Rescue

Or if you are just needing to reset\unlock your account and you have already registered click the icon below:

hCare Access (VDI) Now Available for MDs and Physician Office Staff

Click the image below to try our newer, faster Remote Access!

Trouble getting into hCare Access? Please call the Service Desk at 512-901-2777. Providers and Physician Office Staff may use eSRA below as an alternative means to access remote records. However, providers may not be able to sign their HPF records using eSRA remote access. 

 

 

RSA SecureID Token/Soft Token

(SRA) Simplified Remote Access

Tokenless Access


On the go? Not at the Hospital?

St. David's HealthCare offers physicians and their office staff remote access to our patients' medical records (MEDITECH), images (PACS), labor and delivery documentation and monitoring (QS OBLINK), comprehensive access to an online database of biomedical articles (EBSCO), and other resources. To meet your needs of access whether you are on the move, in your office, or at your home, we offer two methods of connectivity to our clinical systems and other services that comply with the regulatory requirements of protecting patient data.

Simplified Remote Access or Tokenless Access

Click here to log in using Simplified Remote Access or tokenless access.

Quick, Easy Remote Access to St. David's Health Information Systems

Simplified Remote Access is a new way to access St. David's Health Information Systems via SSL/VPN without using a security token (SecurID). By answering challenge questions on your initial access and “binding” to specific computers, you will only have to enter your user ID and password. Only when using a different computer will you have to answer two challenge questions.

Once logged in, you can access St. David's Health Information Systems without any additional log in! Now accessing the portal, your comprehensive view of a patient's clinical data, is just a click away.

Check out the benefits:

  • No need for tokens – answer challenge questions that you set up for access using one user ID and password
  • Access St. David's Health Information Systems from any internet connection
  • Establishes a connection to St. David's Healthcare network when you logon and disconnects when you are finished, or disconnects after an extended period of inactivity
  • Connection is only from the computer you logon from.

Get Started Today...

Simplified Remote Access

Tokenless Access

Quick, Easy Remote Access to St. David's Health Information Systems

Simplified Remote Access is a new way to access St. David's Health Information Systems via SSL/VPN without using a security token (SecurID). By answering challenge questions on your initial access and “binding” to specific computers, you will only have to enter your user ID and password. Only when using a different computer will you have to answer two challenge questions.

Once logged in, you can access St. David's Health Information Systems without any additional log in! Now accessing the portal, your comprehensive view of a patient's clinical data, is just a click away.

Check out the benefits:

  • No need for tokens – answer challenge questions that you set up for access using one user ID and password
  • Access St. David's Health Information Systems from any internet connection
  • Establishes a connection to St. David's Healthcare network when you logon and disconnects when you are finished, or disconnects after an extended period of inactivity
  • Connection is only from the computer you logon from.

Get Started Today...

Always On B2B VPN

Business to Business Access:

Our B2B VPN (Business-to-Business VPN) removes the requirements of an additional ID, password, and associated token for establishing an internet connection to us by establishing a dedicated connection between your network and the St. David's Healthcare computer network that remains active and available 24/7 by 365 days a year.

This solution requires sufficient hardware and technical computer expertise. If these are not currently in place, a monetary investment by the physician practice will be required to obtain this form of connectivity.

  • Does not require an additional ID, password or token
  • Establishes a permanent “always on” connection from your business computer network to St. David's Healthcare network.
  • Once a signed documentation of intent has been received, turnaround time to establish access is approximately 30 days, dependent upon hardware and software requirements in place on the physician practice network

learn more

Locations

  • Georgetown Hospital
  • North Austin Medical Center
  • Round Rock Medical Center
  • St. David's Medical Center
  • South Austin Hospital
  • Womens Center of Texas

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